Careers Date Entry : 14/11/2550 Position :   Guest Service Agent (Club Lounge) Location :   Pattaya Marriott Resort & Spa Year Exp.   1-2 years Salary :   Negotiable Job Type :   Full Time Responsibilities :   1.To anticipate guest needs and handle guest inquiries in a helpful and attentive manner 2. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties 3. Suggest alternatives to meet customer needs in terms of product features and benefits 4. Offer information and services where appropriate. 5. Complete all shift duties as outlined on shift check list prior to the end of shift. 6. Handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure. 7. Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately. 8. Carry out requests as directed by hotel management. Qualifications :   1. At least Bachelor Degree in any field 2. New graduate who taken internship in related field or at least 1 year experience in Front Office 3. Good inter-personality skill and outgoing, friendly 4. Strong in English (SAC 4+), communication skill 5. Strong in problem solving skills, and execution of work 6. Good in Fidelio and Compute literate 7. Height (at least 160 cm for female) and weight must be in proportion, no eye glasses, no teeth-brace, natural hair color   Apply Now